WHAT TO SELL | PREPPING & TAGGING | DROP-OFF | PICK-UP
What should you do with items that don’t sell?
At the end of the sale, you have two choices. You can either pick-up your items that didn’t sell or you can choose to donate them to our charity partner (not including home décor).
PICKING UP – SUNDAY, MARCH 24 @ 7-8 P.M. (tentative):
If you would like to pick up your unsold items and keep them, then you must come back to the sale on Sunday at the designated pick-up time from 7-8 p.m. Because we rent the space for our sale, Preloved Threads CAN NOT store your items. If you do not show up by 8 p.m. on Sunday to pick up your unsold items, they are automatically donated to our charity partner. Please note that you agree to this policy when signing your consignor agreement.
If you are consigning over 150 items and choosing to pick up your unsold items at the end of the sale rather than donating them, you are required to work one tear down/sort shift at the end of the sale. Sorting is the most time consuming part of the sale and the more items there are, the longer it takes. If we must sort out a lot of unsold items for you, we require your help.
HOW PICK UP WORKS:
When you arrive to pick up unsold items at 7 p.m. on Sunday, you will first need to stop at the check-in table so we know that you arrived. You will be given instructions for pick up at that time, including what we’ve sorted, where it is located and any other details that are important.
Your hanging items (items on hangers) will be sorted out by consignor number and waiting for you on a rolling rack. If time has allowed us, we will also have sorted shoes and non-hanging items by consignor number. If we are short on volunteers or have too many items to sort and cannot get it done in time, you will need to stop at each section to find your own unsold items. Home decor is sorted last for the sake of time. Remember, home decor can not be donated, so if you have any home decor you did not sell, you MUST pick it up. Failure to do so will result in not being allowed to sell home decor in the future.
UNSOLD ITEM REPORT:
Many consignors find it useful to print off an unsold item list from their online consignor account before heading to pick up. This helps them remember what they need to pick up so they do not leave anything behind. We try to get all final sales uploaded at least an hour before pick up time. You can also just bring it up on your mobile device if you do not have the ability to print it.
DONATING:
If you would rather not pick up your items at the end of the sale, you can donate them to our charity partner (not including home décor or items with safety pins). You will also be able to print a list of your donated items after the sale is over in order to claim your donations on your taxes if you wish.
MISSING ITEMS:
Occasionally, a consignor may have an item “missing” at pick up. This could be due to several reasons. It is possible a sale did not go through correctly and had to be hand entered, so it may not appear on your report. Sometimes a consignor just forgot to look in a certain section and missed the item. Our sort team is made up of volunteers (who are human!) and sometimes a number is transposed or an item is placed with the wrong consignor. Although rare, an item may accidentally be put into the donate pile and as we are a retail “shop” and as secure as we try to be, it is possible an item could get stolen. This is a risk we take when setting up a “shop”, but we do our best to mitigate that. Please be sure to carefully read over your consignor agreement before registering to know the risks.
If you have a missing item after the sale, you must email us at admin@prelovedthreads.com with the item name (description you used on the tag), item number, consignor name, consignor number, and price. This will allow us to try and investigate and see if we can locate your missing item. If you make it home and find you have an item that belongs to another consignor, please also email us so we can get it back to its owner.