WHAT HAPPENS TO ITEMS THAT DON’T SELL?
PICK IT UP OR DONATE IT. HERE’S HOW EACH WORKS
At the end of the sale, you have two choices for your unsold items: pick them up or donate them to our charity partner.
Home décor and items tagged with safety pins cannot be donated and must be picked up.
PICKING UP YOUR UNSOLD ITEMS
Sunday • 7–8 p.m. (time subject to change)
If you choose to keep your unsold items, you must return during the designated Sunday pick-up time.
Important: We cannot store items after the sale. Any items not picked up by the end of the designated pick-up time will automatically be donated.
SELLING MORE THAN 150 ITEMS?
If you’re consigning more than 150 items and plan to pick up your unsold items rather than donate them, you are required to work one tear-down/sort shift at the end of the sale.
This is worth separating because it applies only to a portion of your consignors.
HOW PICK-UP WORKS
1. CHECK IN
Stop at the check-in table when you arrive. We’ll give you instructions for locating and collecting your items.
2. COLLECT YOUR ITEMS
Hanging clothing will be sorted by consignor number and waiting for you on a rolling rack.
Shoes and non-hanging items will also be sorted by consignor number. Depending on sorting progress, you may need to check the appropriate sections for any remaining items.
3. DON’T FORGET HOME DÉCOR
Home décor is sorted last and must be picked up if it doesn’t sell. Please make sure you’ve collected all of your home décor before leaving.
4. DOUBLE-CHECK BEFORE YOU GO
We recommend bringing a list of your unsold inventory so you can make sure you have everything before leaving.
YOUR UNSOLD ITEM LIST
If you’d like to keep track of your unsold items during pick-up, you can access your unsold inventory list through your consignor account. You may print the list or view it on your phone.
We work to have final sales entered at least one hour before pick-up, so the list is as up to date as possible.
There is no need to bring a list — it’s simply available if you prefer to use one.
PREFER TO DONATE?
If you don’t want to pick up your unsold items, you can choose to donate eligible items to our charity partner.
After the sale, you’ll be able to print a list of your donated items from your consignor account for your records.
Home décor and items tagged with safety pins are not eligible for donation.
WHAT IF AN ITEM IS MISSING?
With thousands of items being sorted at the end of the sale, occasionally an item may not be where it is expected to be at pick-up. It may have been misplaced, sorted under another consignor number or otherwise separated during the sorting process.
If an unsold item is missing, please email admin@prelovedthreads.com within 48 hours of the sale ending and include:
• Item name/description
• Item number
• Consignor name and number
• Price
We’ll do our best to locate the item and reunite it with you. If you accidentally take home an item belonging to another consignor, please contact us so we can return it to its owner.